Privacy Policy
The PADEL CLUB LIMITED respects your privacy and is committed to the protection of your personal data. By personal data we mean information that directly or indirectly identifies and relates to you or other individuals (“Personal Data”).
1. Scope of this Privacy Policy
This Privacy Policy explains the type of Personal Data that we collect and the way we collect, transfer, process, use and disclose Personal Data as well as the security measures we take in order to protect Personal Data. It also contains information about third parties receiving your Personal Data as well as your rights under the data protection laws that apply in Cyprus.
2. Who is responsible for your Personal Data
For the purposes of applicable data protection law, the PADEL CLUB LIMITED is the company responsible for your Personal Data. References in this Privacy Policy to “the PADEL CLUB” “we”, “us”, “our” are references to PADEL CLUB LIMITED a private company, incorporated under the laws of the Republic of Cyprus, with registration number HE 442118 and having its registered office at 30 Karpenisiou street, 1077, Nicosia, Cyprus.
3. How do we collect Personal Data
We collect and process your Personal Data directly from you, for example during your registration as a member, when you book a court or when you contact us.
We may collect and process the following categories personal data:
(a) contact details, such as name and surname, address, telephone number and email;
(b) identification information, such as date of birth, gender, and other information relevant to your identification;
(c) financial information, required for receiving payments and fraud prevention;
(d) IP address;
(e) photos and videos of players;
(f) skill level of players;
(g) any other categories of Personal Data you may provide to us.
4. Using your Personal Data
We use your Personal Data for the following purposes:
(a) performance of a service for example booking a court or for becoming a member;
(b) communicating with you, for example in case there is a tournament, exhibition game or any other event;
(c) marketing purposes, informing you of discounts or sending you our newsletter;
(d) requesting feedback from you in order to improve our products and services;
(e) for fraud prevention and detection of any illegal or unwanted activities;
(f) to protect our website, network and software systems;
(g) to handle and resolve legal disputes, to enforce the terms of use of our website, or to comply with lawful requests from law enforcement authorities.
5. Legal bases for processing your Personal Data
In order to lawfully process the Personal Data described above we rely on one or more of the following justifications:
(a) performance of a contract - the use of your Personal Data is necessary for the performance of a contract for example having a membership or booking a courts;
(b) legitimate business purposes - we may use your information for our legitimate interests, for Example to send you emails and marketing material, to improve and promote our products and services, to improve the content of our websites, to receive feedback from you;
(c) consent - in cases where you have provided your consent to the collection and processing of your Personal Data we will use the legal basis of consent. You may withdraw your consent at any time by contacting us at info@upadel.com.cy;
(d) legal obligations - in some occasions we use Personal Data to comply with the legal and regulatory obligations we are subject to;
(e) to initiate, establish, exercise or defend in court and out of court legal procedures.
6. Protecting your Personal Data
We take appropriate legal, organizational, and technical measures to protect your Personal Data consistent with applicable data protection laws. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access and disclosure, loss, use, or alteration. When we use a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of Personal Data.
7. Sharing your Personal Data with third parties
We may share your Personal Data with any of the following third parties:
(a) our service providers, contractors, business partners, agents such as cloud storage companies,
IT support providers, payment providers, and any other third-party vendors assisting us;
(b) professional advisors such as external legal advisors and accountants;
(c) courts, tribunals, arbitrators, or other judicial committees, where appropriate.
8. Retention of your Personal Data
We will only keep your Personal Data for as long as it is required for the fulfillment of the purposes of processing. We determine the appropriate retention period by considering the volume, nature and sensitivity of the Personal Data, the protentional risk of harm from unauthorized use, loss or disclosure of your Personal Data, the purposes of processing and whether we can achieve those purposes through other means, and the applicable legal requirements.
9. Your rights
In certain cases you may have the right to:
(a) request a copy of your Personal Data held by us;
(b) request the correction and/or deletion of your Personal Data, or restrict or object to the processing of your Personal Data;
(c) withdraw your consent to the processing of your Personal Data at any time, where processing is based on having your consent;
(d) request to obtain and reuse your Personal Data in a format that is structured and commonly used. You may also request by us to transmit such data to other organisations;
(e) complain to the Office of the Commissioner for Data Protection in cases where you believe that your data protection rights are being violated.
If you would like to exercise any of the above-mentioned rights, please inform as at info@upadel.com.cy
10. Transfer of your Personal Data to a Third Country
We may transfer your Personal Data to countries not providing an adequate level of protection to Personal Data. Where appropriate, we will take steps to ensure that Personal Data transferred is subject to appropriate safeguards, such as entering into data transfer agreements. In cases where we use data transfer agreements or similar safeguards, we may be able to supply you with a copy or a specimen of such, if you contact us at info@upadel.com.cy.
11. Links to other websites and applications
Our website may from time to time provide links to third party websites and applications. This Privacy
Policy does not apply to those websites and applications. If you choose to enter such a linked site or application, you agree that we are not responsible for the availability of such websites and applications and do not review or endorse and shall not be liable, directly or indirectly, for:
(a) how these websites and applications treat your Personal Data
(b) the content of such websites and applications
(c) the use that others make of these websites and applications.
Please ensure you check the legal and privacy statements posted on each website and application you access before entering any Personal Data.
12. Changes to this Privacy Policy
We may change, modify or update this Privacy Policy. If the changes we make are material, we also may post a notice regarding the changes on our website.
13. Contact us
If you have any questions, comments and requests regarding this Privacy Policy please contact us at